Evidence that makes decisions more useful.

Jim contributed telecommunications expertise alongside HoustonKemp to advice for the ACCC on NBN Co’s expenditure and service-standard costings. The work connected network and operating realities with the questions being assessed in the replacement module process. Jim is a named co-author of the public expenditure reports and the August 2026 service standards memorandum. His experience demonstrates the ability to work across technical, commercial and regulatory considerations within a specialist advisory team.

In earlier consulting work, Jim led teams reviewing fleet lifecycle costs for one of Australia’s largest local government organisations. Alongside corporate and council fleets, the analysis examined the total lifecycle costs of buses using alternative and traditional fuel and energy sources. The work combined commercial analysis, negotiation and staff training, securing negotiated annual savings while building the client’s capability to address wider expenditure.

Jim supported a government department launching a new national benefit, leading workstreams concerned with operational readiness and delivery risk. The assignment included implementing a customer contact capability across multiple sites, supporting one million accounts in its first year. This earlier consulting experience connects a major service launch with the operating arrangements needed to serve the public, including coordination across delivery locations and management of implementation risks. It is relevant to organisations introducing a new service at scale.

Thao provided financial analysis and strategic assessment in telecommunications, including benchmarking to inform a regulatory engagement supported by KA. Her work connected financial and operational evidence with the questions underlying a major expenditure review, helping develop a consistent basis for comparison and decision making.

Sami led the workshop content and core delivery for an AI education and opportunity-prioritisation workshop for managers and staff in public health procurement, delivered with partner Capital AI. He drew on KA’s upfront research to connect AI applications across procurement with the team’s operational context. The workshop built a shared understanding and prioritised potential pilot opportunities for further consideration.

As an external expert to the European Commission, Sami evaluated research proposals and reviewed funded projects under its research frameworks. Topics included advanced cloud infrastructure and services, connected media and networked media. The work required independent assessment of technical proposals in the context of the research objectives. It provides experience relevant to reviewing emerging technology initiatives, examining their assumptions and communicating an informed judgement.